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Certificate of Acceptability (COA)

Ensure your food business meets all health and safety standards with our expert assistance.

Get Your COA Now

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What is a Certificate of Acceptability?

A Certificate of Acceptability (COA) is a legal requirement for any business in South Africa that handles, prepares, stores, or sells food. It is issued by your local municipality's Environmental Health Department.

This certificate confirms that your premises comply with the Standards 638 Regulations of the Foodstuffs, Cosmetics and Disinfectants Act, ensuring that the food you serve is safe for public consumption. Without a COA, you cannot legally operate a food business.

Who Needs It?

  • Restaurants & Cafes
  • Food Trucks & Mobile Kitchens
  • Catering Companies
  • Supermarkets & Retailers
  • Home-based Food Businesses

How We Help You Get Certified

We streamline the entire process, minimizing delays and ensuring your premises are inspection-ready.

1

Consultation & Assessment

We assess your current status and advise on what is needed to meet health regulations.

2

Application Management

We handle all the paperwork and submit your application to the correct municipal department.

3

Inspection & Issue

We guide you through the inspection process until your Certificate of Acceptability is issued.

Basic Requirements

Structural Standards

Floors, walls, and ceilings must be easy to clean. Adequate ventilation and lighting are required.

Hygiene Facilities

Proper hand-washing basins, toilet facilities, and changing areas for staff must be available.

Food Storage

Correct refrigeration and dry storage to prevent contamination and spoilage.

Pest Control

Measures must be in place to prevent pest infestations.

Frequently Asked Questions

Do all food businesses need a COA?
In most cases, yes. A COA is mandatory for any food business whose operations fall under The Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972. This includes businesses involved in preparing, packing, processing, or transporting food.
How much does a COA cost?
The Municipality fee very according to the region your store is in. Our quotation includes the Municipality fee as well as our admin and processing fee unless otherwise noted.
How long does it take to get a COA?
Processing times can vary depending on your municipality's workload and the outcome of the health inspection. Partnering with Food Compliance Agency can help streamline the process and potentially expedite your application.
What documents do I need to apply for a COA?
Required documents can vary, but may include:
- Completed COA application form
- Company and FICA documents
- Floor plans of your business premises
- Proof of Food Handlers Training
- Zoning Certificate
- Fire Clearance Certificate
- Copy of your Menu
- List of Suppliers
- Extraction Service Certificate
- Proof of Pest Control
- Cleaning Schedule
- Applicable COCs
What happens if I operate without a COA?
Operating without a valid COA is illegal and can result in fines, business closure, and potential legal repercussions.
Can Food Compliance Agency help me prepare for the health inspection?
Absolutely! We can provide guidance on ensuring your premises, equipment, and staff practices comply with hygiene regulations. This can significantly increase your chances of a successful inspection on the first try.
What happens if I fail the health inspection?
Don't worry, we can help! Food Compliance Agency can assist you in understanding the identified issues and implementing corrective actions to ensure a successful re-inspection.
I bought over a business. Is the current COA still valid?
No. A COA is made out to both the premises and the person in charge of the premises. Food Compliance Agency can gladly assist you in updating the COA with a “Change of Ownership”.

Your Compliance Needs

Choose from our range of flexible pricing options that cater to your specific needs.

Certificate of Acceptability (COA)

A permit issued in South Africa to food businesses that meet health and safety regulations.

Informal R2 800
Formal R3 800
*Starting from
  • ✓ Hassle free process
  • ✓ Certificate delivered to you
  • ✓ Simple/clear costs
Selected

Business Trading License

Required by law for certain businesses, including food service operations, to operate from your local municipality.

Informal R3 200
Formal R3 800
*Starting from
  • ✓ Hassle free process
  • ✓ License delivered to you
  • ✓ Simple/clear costs
Find Out More

Liquor License Application

A permit for businesses to sell, manufacture, store, or otherwise use alcoholic beverages.

*Starting from
R27 500
/once off
  • ✓ Hassle free process
  • ✓ License delivered to you
  • ✓ Simple/clear costs
Find Out More
Enquire Now